Customer Service
Delivery and Returns
We hope you love shopping with us. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 2:00pm (EST). Orders you place with us late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 2:00pm (EST).
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective.
Item must be returned within 30 Days from delivery date. All shipping costs are non-refundable, including our actual original shipping costs included in free shipping offers. Buyer must contact us by phone or email for return authorization.
All returns must:
* be in original, undamaged, new condition
* include all warranty cards, literature, packaging, etc.
* All returned items are subject to a 10% restocking fee.
Items that are returned for warranty issues will be repaired or replaced with the same item. Customers who do not choose to replace or repair and opt for a regular refund will be responsible for all original and return shipping costs and restocking fees.
Returning Gifts
When returning a gift, store credit will be issued to the gift recipient for the amount of the returned merchandise.